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Privacy Policy, Terms of Use, Copyright

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Privacy Policy

What This Policy Covers
Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you.

This Privacy Policy covers the information we collect about you when you use our products or services, or otherwise interact with us. In this policy, “Zerofour Web Solutions,” “we” and “us” refer to Z and Z Partners, LLC. We offer website design, development, hosting, and maintenance (our “Services”).

This policy also explains your choices about how we collect, process, transfer, store, share, and use information about you. Your choices include how you can object to certain uses of information about you and how you can access and update certain information about you. If you do not agree with this policy, do not access or use our Services or interact with any other aspect of our business.

Where we provide the Services under contract with an organization (e.g., your employer, university, trade association, grant-maker, etc.), that organization controls the information processed by the Services. For more information, please see Notice to End Users below.

What Information We Collect About You
We collect information about you when you provide it to us, when you use our Services, and when other sources provide it to us, as further described below.

Information You Provide To Us
We collect information about you when you purchase our Services online or otherwise provide it directly to us.

The table at Annex I sets out the categories of personal information you provide to us and that we receive from other sources and how we use that information. The table also lists the legal basis which we rely on to process the personal information and information as to how we determine applicable retention periods.

Account and Profile Information: We collect information about you when you register for an account, create or modify your profile, set preferences, sign-up for, or make purchases through this website. For example, you provide your name, email address, and phone number (collectively, “personal information”). We keep track of your preferences when you select settings within your account.

Content you provide through our Services: The Services include where we collect and store content that you send us. This content includes any information about you and your business that you may choose to include.

Information you provide through our support channels: The Services also include our customer support, where you may choose to submit information regarding a problem you are experiencing with the Services. Whether you designate yourself as a technical contact, speak to one of our representatives directly or otherwise engage with our support team, you will be asked to provide contact information, a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue.

Payment Information: We collect certain payment and billing information when you register for and request certain paid Services. You might also provide payment information, such as payment card details, which we collect via secure payment processing services.

Information We Collect Automatically When You Use The Services
We collect information about you when you use our Services, including browsing our website and taking certain actions within the Services.

The table at Annex I sets out the categories of personal information we collect about you automatically and how we use that information. The table also lists the legal basis which we rely on to process the personal information and information as to how we determine applicable retention periods.

Your use of the Services: We keep track of certain information about you when you visit and interact with any of our Services. This information includes the features you use; the links you click on; frequently used search terms; and how you interact with others on the Services.

Cookies and Other Tracking Technologies: This site uses cookies and other tracking technologies (e.g., web beacons, device identifiers and pixels) to provide functionality and to recognize you across different Services and devices. For more information, please see our Cookies and Tracking Notice, which includes information on how to control or opt out of these cookies and tracking technologies.

Information We Receive From Other Sources
We may receive information about you from other Service users, from third-party services, and from our business and channel partners.

Other services you link to your account: The information we receive when you link or integrate our Services with a third-party service depends on the settings, permissions and privacy policy controlled by that third-party service. You should always check the privacy settings and notices in these third-party services to understand what data may be disclosed to us or shared with our Services.

Our Partners: At times, we may work with a network of partners who provide consulting, implementation, training, and other services based around our Services. Some of these partners also help us to market and promote our Services and generate leads for us.

Other Partners: We may receive information about you and your activities on and off the Services from third-party partners, such as advertising and market research partners who provide us with information about your interest in and engagement with our Services and online advertisements.

How We Use Information We Collect
How we use the information we collect depends in part on which Services you use, how you use them, and any preferences you have communicated to us. Below are the specific purposes for which we use the information we collect about you.

To provide the Services and personalize your experience: We use information about you to provide the Services to you, including to process transactions with you, authenticate you when you log in, provide customer support, and operate and maintain the Services.

For research and development: We are always looking for ways to make our Services smarter, faster, secure, integrated, and useful to you. We use collective learnings about how people use our Services and feedback provided directly to us to troubleshoot and to identify trends, usage, activity patterns and areas for integration and improvement of the Services. In some cases, we apply these learnings across our Services to improve and develop similar features or to better integrate the services you use. We also test and analyze certain new features with some users, with their knowledge, before rolling the feature out to all users.

To communicate with you about the Services: We use your contact information to send transactional communications via email and within the Services, including confirming your purchases, responding to your comments, questions and requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages. These communications are part of the Services and, in most cases, you cannot opt out of them. If an opt-out is available, you will find that option within the communication itself or in your account settings.

To market, promote and drive engagement with the Services: We use your contact information and information about how you use the Services to send communications that may be of specific interest to you, including by email and by displaying our ads on other companies’ websites and applications, as well as on platforms like Facebook and Google. These communications are aimed at driving engagement and maximizing what you get out of the Services, including information about new features, survey requests, newsletters, and events we think may be of interest to you. You can control whether you receive these communications as described below under “Opt-out of communications.”

Customer support: We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve our Services.

For safety and security: We use information about you and your Service use to verify accounts and activity, to monitor suspicious or fraudulent activity and to identify violations of Service policies.

To protect our legitimate business interests and legal rights: Where required by law or where we believe it is necessary to protect our legal rights, interests and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the acquisition, merger or sale of a business.

With your consent: We use information about you where you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote the Services, with your permission.

Legal bases for processing (for EEA users): If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the Services you use and how you use them. This means we collect and use your information only where:

  • We need it to provide you the Services, including to operate the Services, provide customer support and personalized features and to protect the safety and security of the Services;
  • It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the Services and to protect our legal rights and interests;
  • You give us consent to do so for a specific purpose; or
  • We need to process your data to comply with a legal obligation.

If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we or a third party (e.g., your employer) have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the Services.

How We Share Information We Collect
We may share information we collect about you in the ways discussed below, including in connection with possible business transfers, but we are not in the business of selling information about you to advertisers or other third parties.

Sharing With Third Parties
We may share information with third parties that help us operate, provide, improve, integrate, customize, support and market our Services.

Service Providers: We work with third-party service providers to provide website and application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis, and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information.

Partners: We work with third parties who provide consulting, sales, and technical services to deliver and implement customer solutions around the Services. We may share your information with these third parties in connection with their services, such as to assist with billing and collections, to provide localized support, and to provide customizations. We may also share information with these third parties where you have agreed to that sharing.

Links to Third Party Sites: The Services may include links that direct you to other websites or services, such as Facebook, Twitter and LinkedIn, whose privacy practices may differ from ours. If you submit information to any of those third-party sites, your information is governed by their privacy policies, not this one, and for which we do not accept responsibility or liability. We encourage you to carefully read the privacy policy of any website you visit.

Social Media Widgets: The Services may include links that direct you to other websites or services whose privacy practices may differ from ours. Your use of and any information you submit to any of those third-party sites is governed by their privacy policies, not this one.

Third-Party Widgets: Some of our Services contain widgets and social media features, such as the Twitter “tweet” button. These widgets and features collect your IP address, which page you are visiting on the Services, and may set a cookie to enable the feature to function properly. Widgets and social media features are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing it.

With your consent: We share information about you with third parties when you give us consent to do so. For example, we often display personal testimonials of satisfied customers on our public websites. With your consent, we may post your name alongside the testimonial.

Compliance with Enforcement Requests and Applicable Laws; Enforcement of Our Rights: In exceptional circumstances, we may share information about you with a third party if we believe that sharing is reasonably necessary to (a) comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements, (b) enforce our agreements, policies and terms of service, (c) protect the security or integrity of our products and services, (d) protect Z and Z Partners, our customers or the public from harm or illegal activities, or (e) respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.

Business Transfers: We may share or transfer information we collect under this privacy policy in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on the Services if a transaction takes place, as well as any choices you may have regarding your information.

How We Store And Secure Information We Collect
We use data hosting service providers in the United States to host the information we collect, and we use technical measures to secure your data. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our websites.

How Long We Keep Information
How long we keep the information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.

Account information: We retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the Services. We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services. Where we retain information for Service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Services, not to specifically analyze personal characteristics about you.

Managed accounts: If the Services are made available to you through an organization (e.g., your employer), we retain your information as long as required by the administrator of your account. For more information, see “Managed accounts and administrators” above.

Marketing information: If you have elected to receive marketing emails from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our Services, such as when you last opened an email from us or ceased using your Zerofour Web Solutions account. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

How to Access and Control Your Information
You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them and any limitations.

Your Choices: You have the following rights in respect of your personal information that we hold:

  • To request a copy of your information;
  • To object to our use of your information (including for marketing purposes)
  • Of access and portability;
  • To rectification of your personal information without undue delay where that information is inaccurate or incomplete;
  • To restrict the processing undertaken by us in certain circumstances, such as where the accuracy of the personal information is contested by you, for a period enabling us to verify the accuracy of that personal information
  • To request the deletion or restriction of your information, and
  • To request your information in a structured, electronic format.

Below, we describe the tools and processes for making these requests. Where the Services are administered for you by an administrator (see “Notice to End Users” below), you may need to contact your administrator to assist with your requests first. For all other requests, you may contact us as provided in the Contact Us section below to request assistance.

Access and update your information: Our Services give you the ability to access and update certain information about you from within the Service. For example, you can access your profile information from your account. You can update your profile information within your profile settings and modify content that contains information about you using the editing tools associated with that content.

Deactivate your account: If you no longer wish to use our Services, please contact us. Please be aware that deactivating your account may not delete your information. For more information on how to delete your information, see below.

Delete your information: Our Services give you the ability to delete certain information about you from within the Service. Please note, however, that we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations.

Request that we stop using your information: In some cases, you may ask us to stop accessing, storing, using and otherwise processing your information where you believe we don’t have the appropriate rights to do so. For example, if you believe a Services account was created for you without your permission or you are no longer an active user, you can request that we delete your account as provided in this policy. Where you gave us consent to use your information for a limited purpose, you can contact us to withdraw that consent, but this will not affect any processing that has already taken place at the time. You can also opt-out of our use of your information for marketing purposes by contacting us, as provided below. When you make such requests, we may need time to investigate and facilitate your request. If there is delay or dispute as to whether we have the right to continue using your information, we will restrict any further use of your information until the request is honored or the dispute is resolved, provided your administrator does not object (where applicable).

Opt-Out of Communications
You may opt out of receiving promotional communications from us by using the unsubscribe link within each email or by contacting us as provided below to have your contact information removed from our promotional email list or registration database. Even after you opt-out from receiving promotional messages from us, you may continue to receive transactional messages from us regarding our Services.

Turn off Cookie Controls: Relevant browser-based cookie controls are described in our Cookies & Tracking Notice.

Send “Do Not Track” Signals: Some browsers have incorporated “Do Not Track” (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not yet a common understanding of how to interpret the DNT signal, our Services may not currently respond to browser DNT signals. You can use the range of other tools we provide to control data collection and use, including the ability to opt out of receiving marketing from us as described above.

Data portability: Data portability is the ability to obtain some of your information in a format you can move from one service provider to another (for instance, when you transfer your mobile phone number to another carrier). Depending on the context, this applies to some of your information, but not to all of your information. Should you request it, we will provide you with an electronic file of your basic account information.

How We Transfer Information We Collect Internationally
We collect information globally and primarily store that information in the United States. We transfer, process and store your information outside of your country of residence, to wherever we or our third-party service providers operate for the purpose of providing you the Services. Whenever we transfer your information, we take steps to protect it.

International transfers to third parties: Some of the third parties described in this privacy policy, which provide services to us under contract, are based in other countries that may not have equivalent privacy and data protection laws to the country in which you reside. When we share information of customers in the European Union, we make use of European Commission-approved standard contractual data protection clauses, binding corporate rules for transfers to data processors, or other appropriate legal mechanisms to safeguard the transfer.

Other Important Privacy Information

Notice to End Users
Our Services are also intended for use by organizations (e.g., your employer, university, trade association, grant-maker, etc.). Where the Services are made available to you through an organization, that organization is the administrator of the Services and is responsible for the accounts and/or Service sites over which it has control. If this is the case, please direct your data privacy questions to your administrator, as your use of the Services is subject to that organization’s policies. We are not responsible for the privacy or security practices of an administrator’s organization, which may be different than this policy.

Even if the Services are not currently administered to you by an organization, if you use an email address provided by an organization (such as your work email address) to access the Services, then the owner of the domain associated with your email address (e.g., your employer) may assert administrative control over your account and use of the Services at a later date. You will be notified if this happens.

Please contact your organization or refer to your administrator’s organizational policies for more information.

Our Policy Toward Children
Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact our support services.

Changes to Our Privacy Policy
We may change this privacy policy from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we may send you an email notification. We may also keep prior versions of this Privacy Policy in an archive for your review. We encourage you to review our privacy policy whenever you use the Services to stay informed about our information practices and the ways you can help protect your privacy.

If you disagree with any changes to this privacy policy, you will need to stop using the Services and deactivate your account(s), as outlined above.

Contact Us
Your information is controlled by Z and Z Partners, LLC dba Zerofour Web Solutions. If you have questions or concerns about how your information is handled, please direct your inquiry to:

Z and Z Partners, LLC dba Zerofour Web Solutions
PO Box 91262
Austin, TX 78709
E-Mail: hello@zerofourws.com

Latest update: October 25th, 2018

Terms and Conditions of the Zerofour Web Solutions Affiliate Program

Welcome
We are happy to welcome you into our Affiliate Program which allows you to generate automatic income by advertising and/or referring our website design and hosting services.

This program allows you to make our services known to your friends/users and lets you earn a commission corresponding to the agreed percentage of the price of the first purchase made by the user. Any sum of money owed to you will be paid via Paypal.

This text has to be held as an additional part of Zerofour’s General Terms and Conditions and everything defined in there has to be held as valid. In the case of inconsistencies between the two, these Affiliate Program Terms and Conditions prevail.

Below you will find details concerning how the Affiliate Program works, as well as receiving payments.

Definition of Terms
User – in these Terms and Conditions, is any person browsing the Internet and coming to the Zerofour website and/or to our Affiliate Program page.

Buyer – refers to any user that has made a purchase from the Zerofour website.

Affiliate – is any person adhering to the Zerofour Affiliate Program and is subject to these Terms and Conditions. Any reference to “you”, “your”, “yours” has to be held as a reference to the affiliate.

Zerofour Web Solutions is the author of this document and any reference in this document as we, us or our should be held as referred to Zerofour.

Becoming a Zerofour Affiliate

You must register as an affiliate in our Affiliate Program first.

Once registered, you can retrieve an affiliate link (or referral link) from your account page on this site, that will be automatically generated from your username. You can use your unique referral link on your website or in an email to present our services to your friends/users.

Any of your users who come to our store by means of that link and purchase any service on our site will generate for you a commission on the purchase.

Affiliate Percentage

The affiliate percentage for our services is set as 20% of purchase price. For example, if a user reaches us through your link and buys a service that costs $99, your commission is $19.80 (that is, 20% of the service purchase price).

Cookies

We use cookies to track users that reach our store by means of your affiliate link (or referral link). If your users do not allow or clear cookies, we will not be able to track your affiliate link and therefore we will not be able to pay you the commission.

You should also remember that cookies are available for three months time. If your users visit our marketplace, but they make a purchase after this term, you may not be entitled to the commission anymore.

Validity of Right to Commission

In order to be entitled to the commission, users that buy through your affiliate link must not be related to you or be an employee of any company you own.

In order to be entitled to the commission, any users that you send to our website shall neither have visited it before nor already have a Zerofour account.

FAQ

“What happens if the buyer has come to the Zerofour by following two different affiliate links, my affiliate link and another person’s?”

If users come to our site through more than one affiliate link, the first one they access is to be considered the only one deserving the commission. For example, if one of your users reaches our site through your link first, then once again through the affiliate link of another person, and only then makes a purchase, you will be the one entitled of the commission for that purchase.

Payments

Minimum threshold – Each commission you earn will be credited to your Zerofour account. You will be paid automatically via PayPal, once the credit in your Zerofour account reaches the minimum amount of $50.

Payment Methods – Zerofour keeps your credits safe until you reach the minimum amount of $50 unless we decide to pay your earnings before. You will receive the payment by the 15th of the following month. If the 15th happens to be a holiday, you will receive the payment the first following working day available. Payments will be done through PayPal and any possible expense for payment will be charged to you.

Keeping Your Earnings – If for any reason we cannot pay your earnings, such as we do not have the correct payment data or we are not able to contact you using the contact data you gave us, we will keep your earnings safe until we are able to release your payment.

Currency Conversion – Any time we make a payment to you as an affiliate, we are not responsible for currency conversion of your earnings from U.S. dollars into your favorite currency, nor are we responsible for possible conversion costs that your financial institution might apply.

User Refunds – If any of the purchases related to your affiliate earnings are subject to refund, we can, at our discretion, withdraw the appropriate commission from your Affiliate Program earnings.

FAQs

“What dollar amount do I need to refer to actually receive a commission?”

You need to reach the minimum threshold of $50 in commissions, and to have a valid PayPal account.

“Will my earnings be paid automatically when I reach the minimum threshold of $50?”

Yes.

Protection of Users

  1. You should in no way whatsoever represent yourself as an employee, partner, owner, or co-owner of Zerofour Web Solutions.
  2. You should not do any act that could be confusing, misleading or deceptive for your users/referrals, nor lead them to believe that your website be owned, managed or authorized by Zerofour Web Solutions (e.g. by emulating graphic elements from our website).
  3. Our trademarks or domains or intellectual properties are the property of Z and Z Partners, LLC (our parent company) and you cannot use them, except for explicitly authorized banners and creativities made available to you, by us.
  4. You cannot purchase a domain name, search engine keywords nor pay-per-click advertisements that use our company name, service names, trademarks or any possible variation of them, nor use texts that describe our products unless you receive our official consent.
  5. You cannot act against users in any form that is law violation, including spam, privacy, intellectual property violations, fraud, confusing actions for new users, or links purposely made to deceive customers.
  6. You cannot act in any way that is a direct or indirect contravention of Zerofour Web Solutions’ Terms and Conditions, nor behave in any way that does not conform to our standards.

Fairness Policy
We reserve the right to decide whether or not your use of the Affiliate Program complies with Zerofour’s Affiliate Program Terms or with our general Terms and Conditions. If we decide that your participation in the Affiliate Program does not comply, after official communication, we can withdraw your earnings and may disable your account.

The Zerofour Web Solutions Affiliate Program is subject to a fairness and integrity policy that has to be respected, and that entitles us to consider revising these terms and conditions for each unfair affiliate.

Contact Us
Your information is controlled by Z and Z Partners, LLC dba Zerofour Web Solutions. If you have questions or concerns about how your information is handled, or you have any questions about this document, please direct your inquiry to:

Z and Z Partners, LLC dba Zerofour Web Solutions
PO Box 91262
Austin, TX 78709
E-Mail: hello@zerofourws.com

Latest update: October 25th, 2018

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